Core Outage

TechPath wishes to advise that all services have been stable since the effected devices were rebooted this morning.

We are continuing to monitor the Switch stability and have escalated the devices retirement schedule to be as soon as possible. The devices uptime exceeded 3½ years of uptime and was showing no signs of fault or issues leading up the outage.

The devices were scheduled to be decommissioned at 4 years operational time.

Network has remained stable for over an hour now. Investigations and monitoring still in place.

(Monitoring) Issue has been resolved and technicians are currently monitoring. All services are online and operational but we are still monitoring.

Services are restoring to normal operational traffic levels. Engineers have rebooted the switching stack to restore network operations.

Further investigations are underway to identify the root cause of the lockup.

Technicians have arrived onsite at the Data Centre. More updates to come shortly.

Engineers have identified the fault to be in the switching layer. Engineers have been dispatched to the datacentre and will arrive in the next 30 minutes.

TechPath engineers are currently investigating reports of connectivity issues since roughly 5:30am QLDTZ.