Emergency Outage: Failing hard drive replacement - PBX 78.techpath.com.au

Major incident TechPath Phone Services Hosted PBX
30-07-21 08:30 AM AEST · 2 hours

Updates

Issue

TechPath wishes to advise that a vendor will be performing urgent works to resolve a reported failing hard drive alert within one of our production cloud PBX servers.

Impact Details:

  • Date: 29 July 2021
  • Time: Between 22:30 – 00:30
  • Reason: Replace Failed Hard Disk on production server
  • Impact: Intermittent outage of PBX and Voice services during the outage
  • PBX Affected: Customers on 78.techpath.com.au

We apologize for the short notice as this is deemed an urgent job to prevent possible impact to services during peak operational periods. Please contact TechPath on 1300 033 300 or support@techpath.com.au if you experience any interruptions to service outside this window.

November 5, 2021 · 01:25 AM AEST

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